Add New Claim

Add New Claim

  1. Claim from Receiver not Invoiced
    1. Allow select not invoiced (closed) receiver. The parts that will show up will include the following lines:
      1. Not converted to claim before.
      2. Not with line type of core charge (‘’)
      3. Not with line type of none inventory item (‘’, ‘’, ‘’, ‘’, ‘’)
    2. Double click on the convert form will:
      1. Calculate the available qty and price
      2. Allow the user select claim type from 3 options (A- Price adjustment, B- Credit and replace, Q- Qty return for credit) while ’is default.
  2. Claim from Invoice
    1. Allow select Vendor invoice with status: Invoiced, Posted (GL), GLBatch or Invoiced (A/P). The parts that will show up will include the following lines:
      1. Not converted to claim before.
      2. Not with line type of core charge (‘’)
    2. Double click on the convert form will:
      1. Calculate the available qty and price
      2. Allow the user select claim type from 3 options (A- Price adjustment, B- Credit and replace, Q- Qty return for credit) while ’is default.
      3. In case of part with line type of none inventory item (‘’, ‘’, ‘’, ‘’, ‘’), the claim type will forced to ’(Price adjustment) without an option to change.
  3. Core Shipping Doc.

    NOTE: Core document is created automatically after vendor invoice closed.
    1. Allow select Vendor Invoice with status: Invoiced, Posted (GL), GLBatch or Invoiced (A/P). The parts that will show up will include the following lines:
      1. Not converted to claim before.
      2. With line type of core charge (‘’)
    2. Double click on the convert form will:
      1. Calculate the available qty and price
      2. RMA type will forced to ’(Qty return for credit) without an option to change.

Claims Type:

  1. A – Price Adjustment
  2. B – Replace and Charge
  3. Q – Quantity Returned for Credit
  4. U- No return NO Credit (Used for documentation only)

Claims can be created for:

  1. Receiver not invoiced -
  2. Claim from Invoice -
  3. Core Shipping Doc -
  4. Manual Credit -

Edit Accounting

  1. Click EDIT.
  2. Click ACCT and use the drop down menu to choose the appropriate G/L ACCOUNT number that you and your accountant set up in FINANCIALS ADMINISTRATION.
  3. Click OK to save.

Void Claims

Click on VOID - This will void the Claim

How to Expedite Lines in Claim

  1. Select Line Expedite (Float Bar)
  2. Highlight the line
  3. This will give you all the history on a Line

Go To Claim Specific Line

  1. Click on ’
  2. Click on Option 1 (GO TO LINE)
  3. Enter line number to find and
  4. Click OK to save.

How To Go to Part Number in Lines

  1. Go to lines
  2. Click Options on top
  3. Select Go to Part Number and enter the Part
  4. Click ’and this will jump down to that particular Part in the list

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Add New Claim